Thakhutse Solutions
Legal

Privacy Notice

How Thakhutse Solutions collects, uses, stores, and protects personal information across this website and our business conversations.

Last updated: 5 July 2026

Overview

This notice applies to the Thakhutse Solutions website and to personal information submitted through the site or related business enquiries. It should be read together with any contract, proposal, product agreement, or service-specific privacy terms that may apply to a particular engagement.

Information We Collect

We collect information you choose to send to us, including your name, email address, organisation, enquiry type, and message content when you use a form, email us, request a conversation, subscribe to a communication, or engage us for advisory, product, training, or platform work.

We may also collect limited technical information when you use this website, including pages visited, approximate location, device and browser information, referring pages, timestamps, and server logs. This helps us keep the site secure and understand which pages are useful.

How We Use Personal Information

We use personal information to respond to enquiries, manage business relationships, provide agreed services, operate and improve this website, protect our systems, send communications you have requested, and meet legal, accounting, or compliance obligations.

We do not sell personal information. We do not use the website to build invasive advertising profiles.

Legal Grounds

Where the Protection of Personal Information Act, 2013 (POPIA) or another applicable law requires a legal basis, we rely on consent, contractual necessity, legitimate interests, legal obligations, or another lawful basis appropriate to the context.

For marketing or optional communications, you can withdraw consent at any time by using the unsubscribe option where available or contacting us directly.

Cookies and Analytics

The site may use essential cookies or similar technologies where needed for basic operation, security, and form handling. If analytics are used, they are intended to be limited and privacy-respecting.

We do not intentionally use third-party tracking cookies for behavioural advertising on this website.

Service Providers

We may use trusted service providers for hosting, email delivery, forms, analytics, security, customer communication, and business administration. These providers may process personal information only where necessary to provide their services to us.

Where practical, we use confidentiality, security, and data processing terms to limit how service providers may handle personal information.

International Transfers

Some providers may host or process information outside South Africa. Where this happens, we take reasonable steps to ensure that personal information receives appropriate protection through contractual, technical, or organisational safeguards.

Retention

We keep personal information only for as long as needed for the purpose it was collected, for legitimate business records, for legal or accounting requirements, or to resolve disputes.

If information is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it.

Security

We apply reasonable technical and organisational safeguards to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

No online system can be guaranteed completely secure. If we become aware of a material security incident affecting personal information, we will take appropriate action in line with applicable law.

Your Rights

Subject to applicable law, you may ask us to confirm whether we hold personal information about you, request access to it, ask for correction or deletion, object to certain processing, or withdraw consent where processing is based on consent.

You may also lodge a complaint with the Information Regulator of South Africa if you believe your personal information has not been handled lawfully.

Children

This website is not directed at children. We do not knowingly collect personal information from children through this website without appropriate consent from a parent, guardian, or competent person where required by law.

Changes to This Notice

We may update this notice as the website, our services, or legal requirements change. The latest version will be published on this page with an updated date.

Contact Us

For privacy questions, access requests, correction requests, objections, or deletion requests, contact hello@thakhutse.co.za.